DR. SAYANTANI RAY

DR. SAYANTANI RAY biography

Professional Title:

• Clinical Instructor, Allied Health Sciences

Educational Background:

• MHA and BHM: Dr. Ray holds a Master of Hospital Administration (MHA) and a Bachelor of Hospital Management (BHM) from NSHM Knowledge Campus, Kolkata, affiliated with Maulana Abul Kalam Azad University of Technology, West Bengal (formerly WBUT).
• PhD: She completed her PhD from Seacom Skills University, where her research focused on patient management and marketing aspects of hospitals, as well as improving the patient experience.

Current Position:

• Head of Department, Hospital Management: Dr. Ray is currently serving as the Head of the Department (HOD) of Hospital Management at Supreme Knowledge Foundation. In this role, she oversees the academic and administrative functions of the department, ensuring the delivery of high-quality education and training to students.

Academic Journey:

• Pailan College of Management and Technology (2018 - 2020): Dr. Ray began her academic career in 2018 at Pailan College of Management and Technology, where she served for two years, contributing to the development of the curriculum and mentoring students.
• MAKAUT (West Bengal Institute of Technology) (2020 - 2023): She then moved to the Maulana Abul Kalam Azad University of Technology (West Bengal Institute of Technology), where she worked for three years. Here, she played a significant role in enhancing the academic programs and research initiatives.
• Supreme Knowledge Foundation (2023 - Present): Currently, Dr. Ray is leading the Hospital Management department at Supreme Knowledge Foundation, where she continues to innovate and drive academic excellence.

Professional Experience:

• Managerial Roles in Hospital Operations: Before transitioning to academia, Dr. Ray spent four years in managerial roles in hospital operations, working with industry giants like Manipal and the Peerless Groups. Her experience in these roles provided her with a deep understanding of hospital management, patient care, and operational efficiencies.

Research Interests:

• Patient Management: Dr. Ray is deeply interested in research related to patient management, focusing on optimizing patient care processes and improving outcomes.
• Marketing Aspects of Hospitals: She also explores the marketing aspects of hospitals, aiming to enhance the visibility and reputation of healthcare institutions.
• Improving Patient Experience: One of her key research areas is improving the patient experience, which involves studying patient satisfaction, feedback mechanisms, and service quality enhancements.

Best Skills

• Hospital Administration:

  • Expertise in hospital operations, management, and administration.
  • Skilled in strategic planning, resource allocation, and process optimization.
  • Proficient in overseeing hospital departments and ensuring compliance with healthcare regulations.

• Academic Leadership:

  • Experienced in curriculum development, academic planning, and program evaluation.
  • Proficient in mentoring and guiding students and faculty members.
  • Skilled in organizing academic events, workshops, and conferences.

• Patient Management:

  • Deep understanding of patient care processes and protocols.
  • Skilled in designing and implementing patient management systems.
  • Proficient in analyzing patient data and feedback to improve care quality.

• Healthcare Marketing:

  • Expertise in healthcare marketing strategies and patient outreach programs.
  • Skilled in brand management, public relations, and community engagement.
  • Proficient in using digital marketing tools and techniques to enhance hospital visibility.

• Research and Analysis:

  • Experienced in conducting qualitative and quantitative research in healthcare.
  • Skilled in data analysis, report writing, and presenting research findings.
  • Proficient in using research tools and software for healthcare studies.